Watch out! Here goes a long-winded rant.
The dead brother-in-law bought 3 weeks a year for 3 years vacation time at International Vacation Club (IVC) in the Dominican Republic (DR) for a grand total of $2000 and the assholes don't issue refunds if not used even if you are dead. In fact, they wanted me to take over his contract. Fat fucking snowball's chance in the DR that I will ever set foot in that tropical banana republic hell populated by sleazy scum-sucking leeches.
He spent two nights at their compound last June, so I hope he enjoyed his $1000 a night hotel room. He actually contracted for more than more than $4500, but he financed $2900 and was paying $99 per month by automatic debit. That stopped after we closed his bank account. In November I called and cancelled his reservation for December 22 - January 9. He was planning on abandoning his motherless children during Christmas to go visit his piece of ass Ana Luisa Lora. I've seen her photos on Facebook and I am not kidding when I say she's a piece of ass. A big fat one and she's still boo-hooing on his Facebook page. I've got a mind to send her a message from him beyond the grave. The bitch has the Lincoln Navigator that Asshole Alfonso shipped to the DR and should rightfully belong to the boys.
OK, back to the IVC rant. Apparently the day after the brother-in-law died, this shyster operation pulled $983 out of his bank account. It was for the reservation in December. Why? I don't know and I can't get a straight answer out of the idiots who answer their 1-877-258-8311 toll free number. He's already paid more than $2000. If I can get through, they usually hang up on me. Since I cancelled his reservation in November, I was told a refund for the $983 would be issued. Yeah, right. I've been told a refund was issued on January 17 and mailed to Asshole's address after I told them to make the check out to his estate and send it to my sister's address. Yeah, right, the check is still in the mail. I've spoken to the customer service manager Rosa Beralca on numerous occasions. Today I was told they screwed up (so what's new?) and they are reissuing another check. I informed them today that all communication from now on would be by email.
My sister is at home now waiting by her mailbox and holding her breath. Oh, God, please, I can not take another asphyxiation death so soon.
Art is...
12 years ago
I wonder if filing a claim/dispute with the bank to force a charge back would work? There may be a temporary credit extended to you until the claim is closed/approved. If you called and cancelled, and the next day they charged - then that's the legit reason to dispute. Fingers crossed that the check is in the mail.
ReplyDeleteI doubt we can go back to the bank because we didn't have administrative rights at the the time. I don't know if IVC pulled the money out because they heard he was dead? It's been very strange and dealing with them has been no fun.
ReplyDelete